Category - FAQ

FAQ

How can I get refund?

In order to return your money – specify the reason from the list of possible reasons for the return of funds, indicate the method by which you paid, your email address and number of the payment. Also, if you did not find your problem in the...

FAQ

Reasons for getting refund

Google Play algorithm or due to massive load of our service. If you have not received the installs, please send us screenshots from the Google developer console to [email protected], indicating the days in which you promoted the...

FAQ

Bonus account

Keyapp.top has its bonus system available for all users. You get your bonus money in different ways. Read about how to get bonus at Keyapp.top here. Money on Main and Bonus accounts are differently used: When you top-up your Main account, bonus from...

FAQ

My balance didn’t change?

Sometimes while making payments, there may be a slight delay, before our service will check the payment. The delay can take from 1 to 2 hours, but in the end, everything will appear exactly in your account. *If something goes wrong, don’t...

FAQ

What if I can’t add money?

Here are the variants why you’re can’t add money: If your payment method is Wire Transfer you need to know that we’ve limited the ability to add funds using this option, so you should choose another payment variant.If you have any...

FAQ

How to pay?

You can add money to keyapp.top account with further services: PayPal;Webmoney;Yandex.MoneyBitcoin;Credit card;Bank Transfer (valid for payments from 1000$). Remember, that you can’t start the promotion with null balance. After you press...

FAQ

How can I track your work?

There are two options for you to monitor the work of our service: 1.In your Keyapp.top account (In your personal Keyapp.top account go to the «Statistics» section, specify the country in which you promoted the application, select the application you...

FAQ

Will the users open my application?

Yes, our employees install and open your application. Also, in fact: we try to encourage our users to keep it as long as possible, but usually, the app stays on the device for 3-5 days.

FAQ

How long my app will be ranked?

Ordinarily, if you stop promoting your keyword and amount of organic traffic is not high enough, your keyword rank might drop. For that reason you might consider maintaining your keyword with a certain amount of daily installs. *It does not...

FAQ

Will Google Play bann my app?

There may be many reasons for Google to remove an app. Our services won’t harm your application and can not cause the ban as we provide only high quality traffic. Our users have never had problems with a ban for the entire period of the...