First of all, do not worry!
Please note, that your order could be in the queue and there might be a slight delay in completion of your order. It is not a problem, but because of the delay, the installs can be delivered as well within 2-3 days after order fulfilment.
If your installs has not reached you yet, don’t hesitate to contact the support department. They will explain the reason and help to solve this problem.